Privacy Policy
LIDI Machinery – Your Trusted Partner in Industrial Cold Forming & Tube Bending Solutions

At ماكينات LIDI (lidimachinery.com), we prioritize the security of your data as rigorously as we engineer our ماكينات التشكيل على البارد and CNC Tube Bending Equipment. This policy outlines how we collect, use, and protect information critical to serving industrial clients worldwide.

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1. Information We Collect

To deliver tailored solutions for metal processing and pipe bending applications, we may collect:

• Business & Technical Data: Company name, industry sector (e.g., automotive, HVAC, energy), project specifications, and technical requirements for machinery customization.
• Transactional Data: Purchase history, RFQ/RFP details, and communication records related to equipment procurement or after-sales support.
• Operational Data: IP addresses, device information, and cookies to optimize your experience on our industrial machinery platform.

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2. How We Use Your Data

Your information powers our mission to provide precision-driven industrial equipment:

• Process inquiries for cold roll forming systems, tube bending machines, or custom production line design.
• Deliver technical support, spare parts logistics, and maintenance services for heavy-duty machinery operations.
• Improve product offerings through anonymized analysis of industrial usage patterns.
• Comply with international trade regulations and export controls for industrial equipment.

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3. Data Sharing & Third Parties

We uphold strict confidentiality for industrial clients:

• Trusted Partners: Share minimal data with suppliers or logistics providers solely to fulfill orders (e.g., shipment of machine components).
• Legal Compliance: Disclose information only when mandated by laws governing industrial exports or safety standards.
• No Commercial Exploitation: Never sell trade secrets, CAD designs, or project-specific details to third-party marketers.

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4. Security Measures

Industrial-grade protection for industrial-scale trust:

• Encryption: AES-256 encryption for sensitive technical documents and payment transactions.
• Access Controls: Role-based permissions limit data access to authorized personnel (e.g., engineers, sales teams).
• Physical Safeguards: Secure server infrastructure and restricted facility access.

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5. Data Retention

We retain data only as long as necessary:

• Active Projects: Technical specifications and contracts retained throughout machinery lifecycle support.
• Legal Obligations: Export records preserved per international trade compliance requirements.
• Inactive Accounts: Data anonymized or deleted after 5 years of inactivity.

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6. Your Rights

As a valued industrial partner, you may:

• Request access to or correction of technical specifications linked to your account.
• Opt out of non-essential communications (e.g., promotional newsletters).
• Withdraw consent for data processing, excluding legal/contractual obligations.

Submit requests via service@lidimachinery.com with “[Data Request]” in the subject line.

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7. Cookies & Industrial Analytics

Our site uses cookies to:

• Analyze traffic patterns for heavy machinery product pages (e.g., cold forming vs. tube bending equipment).
• Remember preferred language/currency settings for global clients.
• Disable non-essential cookies via your browser settings without impacting core functionality.

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8. Policy Updates

Revisions will be posted here, with major changes notified to active clients via email.
Last Updated: Feb 22nd, 2025.

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Contact Our Data Protection Team
For questions about industrial data practices:
Email: service@lidimachinery.com
Address: No. 518 Sanxiang Rd, Sijing, SongJiang District, Shanghai 201601, China.

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Trust Built on Precision – From Machinery to Data Integrity

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Key Industry-Specific Highlights:

• Emphasizes protection of technical designs and project-sensitive data.
• Aligns with industrial compliance needs (e.g., export controls, long-term support).
• Uses terminology familiar to engineers and procurement professionals.